Customer Service Representative (Part-time)

**We’re Hiring: Part-Time Customer Service Representative at Sitters Company in Abu Dhabi (4 PM – 10 PM)**

Sitters Company, a leading provider of exceptional services in Abu Dhabi, is seeking a dedicated **Part-Time Customer Service Representative** to join our team. If you are passionate about customer satisfaction and thrive in a fast-paced environment, we want to hear from you!
• *Job Title**: Part-Time Customer Service Representative
• *Location**: Abu Dhabi, UAE
• *Salary**: AED 2000 + Benefits
• *Working Hours**: Part-time (4 PM – 10 PM)

Key Responsibilities:

– **Issue Resolution**: Handle customer complaints, concerns, and service-related issues promptly, ensuring a positive experience and high levels of customer satisfaction.
– **Booking & Scheduling**: Assist customers with booking, rescheduling, and cancellations of services, ensuring accurate and timely service delivery.
– **Client Communication**: Maintain clear and professional communication with clients, addressing their needs and concerns in a courteous manner.
– **Customer Relationship Management**: Build and nurture long-term customer relationships through effective communication and personalized service.
– **Data Management**: Accurately update customer records, track service requests, and follow up on pending issues to ensure resolution.
– **Feedback Collection**: Gather feedback from customers and provide insights for process improvements to enhance the overall customer experience.
• *Requirements**:

– **Experience**: Minimum 5 years of experience in a customer service role, preferably within a similar industry (service-based).
– **Language Skills**: Proficient in English (both written and spoken). Knowledge of additional languages is a plus.
– **Skills**: Exceptional communication skills, problem-solving ability, and a strong attention to detail. Proficiency in MS Office and CRM systems.
– **Professionalism**: Strong interpersonal skills with the ability to remain calm and composed under pressure. Must be well-groomed and maintain a professional appearance.
– **Age Range**: 23 to 38 years.
– **Documentation**: Valid passport and visa with a minimum of 7 months validity.
– **Positive Attitude**: A customer-centric approach with a proactive attitude to resolving issues and ensuring client satisfaction.
• *Benefits**:

– Competitive salary and performance-based bonuses.
– Professional growth opportunities.
– Supportive and collaborative work environment.
– Health and wellness benefits.

If you are a dedicated, customer-oriented individual looking for a dynamic role with growth opportunities, we encourage you to apply.
• *How to Apply**:
• *Job Types**: Full-time, Part-time

Pay: AED1,800.00 – AED2,000.00 per month

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